We are sure you will delighted with your purchase but if for some reason you are not then feel free to return the product. Please email us at enquiries@beeutiful.co.uk quoting your order number & reason for your dissatisfaction, then post your item to us at the address below within 28 days of receiving your order for a full refund. The return is made at the customers own risk & expense, therefore we recommend you return products via Recorded Delivery, we do not accept responsibility for items lost in transit. Any further queries please contact us at enquiries@beeutiful.co.uk.